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Privacy policy

The Native Translator protects your information and privacy    

We comply with the requirements of the European General Data Protection Regulation (GDPR), which will enter into force on 25 May 2018.

What information do we collect about you?    

When you fill in the forms on our website, we collect certain information about you. This is required to execute and deliver your translation. We need your email address, and to process your payment, PayPal or SaferPay will request that you fill out their payment forms. We have no access to the information you provide to the payment services, and unless you wish to receive an original copy, your email address is the only information we need.

We use the information you provide to us as follows:

  • To offer you a quote and to deliver the translated material.
  • We will only disclose your information to the authorities if we are obliged to do so under Swiss law. 
  • To monitor customer traffic patterns, website usage, and to help us develop and improve the website.

We protect your information as follows:     

  • We do not request more information about you than required to complete and deliver the translation.
  • We protect your information against unauthorised use. We follow strict security protocols regarding the storage of the information you provide us to prevent unauthorised access.  
  • Files are transferred via our secure customer pages. You deliver your files directly through your customer pages, and the translators in turn deliver the translations through their supplier pages. Data communication is carried out over an SSL-encrypted connection.
  • Our translators and project managers have signed a binding confidentiality agreement, accepting that no information they receive as part of their translation work may be referenced, reproduced, copied, published or otherwise transferred to any third party.
  • All of the information we receive from you, including name, address, National ID No., IP address, and the documents we receive, are deleted from our system after 90 days.

About cookies

A cookie is a small text file that is saved on your computer, and which allows various functions on the website to work. A cookie may, for example, contain information about previously visited pages or your navigational choices.

How can I refuse cookies?

If you do not want to accept cookies, your browser can be set to automatically refuse to save cookies, or to inform you every time a website requests to save a cookie. Previously saved cookies can also be deleted through your browser. If your browser has an incognito or private mode setting, you can activate this setting to automatically delete all cookies every time you close your browser. Each browser provides these features differently; see your browser's help pages for more information.

When are cookies used?

Some cookies are used to collect statistics that show how our website is used, which pages are popular and which are not so popular, etc. This information enables us to develop and optimise our website. Other cookies provide functions that allow us to track users on our site and any settings they have made.

What cookies does this site use?

This site uses two types of cookies - session cookies and permanent cookies. The two cookie types are distinguished by how they are saved  on the visitor's computer. A permanent cookie is saved for a specific time, while a session cookie is saved on the computer's RAM and is thus deleted when the browser is closed.

Third-party cookies

This site uses some functions which are downloaded from other external websites. These create third-party cookies. Google Analytics and Matomo are used as statistical tools.

How to delete cookies

Google Chrome
Mozilla Firefox
Internet Explorer

Contact us regarding data security

If you suspect a breach of the General Data Protection Regulation (GDPR), please contact us at the email address dataprotection@prologic-corp.ch.

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